FAQ

A few things to help make your experiance a little bit more fuss free...

How long will my order take?

 

As soon as you place you order you will be added to the que of orders ahead and we begin the process of carefully cutting, sewing, embellishing and putting together your order, depending on how many orders are ahead of you, this making process can take anything from 1-4 weeks.

 

We use first class UK post which will reach you in 1-2 working days, standard international air mail post which can be 5-10 days or international tracked which will reach you in 4 days.

How do i know my size?

 

Usually the sizing on our bras will either be in standard bra sizes (where we require band and cup size to get correct fit) you should be able to select your usual bra size.

You can create a custom size if you have more unusual measurements and include band (just under bust) and over bust (the widest part of your bust) measurements and we can make to size!

 

Our crops, bottoms and bras that are less structured will be sized from XS - XL.

 

            BUST  /  WAIST  /  HIPS   / UK DRESS SIZE

 

XS     31-32'' / 23-25'' / 34-35''  / 6-8

S       32-34'' / 25-27'' / 35-37''  / 8-10

M      34-36'' / 27-29'' / 37-39''  / 10-12

L       36-38'' / 29-31'' / 39-41''  / 12-14

XL     38-40'' / 31-33'' / 41-43'' / 14-16

 

If you require a custom measurent feel free to add your measurements

How do I get involved with collaboration/ promotion?

 

We are always keen to get involved with feautures, projects and photoshoots. Along with working along side bloggers and models.

 

These collabortations may involve anything from loans of items, discounts or gifts. If you have a great idea, a flare for styling or and great following please dont hesitate to get in touch via our contacts page.

Will you rush my order?

 

If you need your order by a ceratin date, please get in touch with us to ensure we can gaurentee arrival. If date is agreed we will ask you to add a note to your order including the date, and to select the 'rushed order' option when selecting postal method, which will add a small fee onto the cost of your order.

Returns policy?

 

Due to the intimate nature of our products we unfortunatly cannot allow for returns or exchanges. so please consider style and size choices carefully befor ordering. 

 

In the rare case of a faulty product or extreame miss sizing (through fault of our own) please get in touch and we will always do our best to rectify the situation.

How do I care for my items?

 

To ensure longjevity of your new Unmentionables we suggest handwashing with a mild detergant, and laying flat to dry. Store mesh products away from items that may cause pulls or snags.

How much support will I recive from my Unmentionables bra?

 

None of our bras are underwired or padded, so can take some getting used to if you are used to bras with higher amounts of support. 

 

Our larger sizes still look great, and will do you no harm to wear as an alternative to your usual style, although some may prefere to keep wear for decorative rather than practical purpouses.

 

If you would like an extra lining or thicker straps added to a style, this is something we are slowly trying to introduce to our shops options - and are more than happy to do on request.

Do we wholesale?

 

We are gradually looking into further expanding through whole sale and stockiests. Please get in touch unmentionables@live.co.uk for queries and to learn or our whole sale pricing structure.

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